Shipping & DeliveryAlpha-Arsenal uses UPS or USPS to make sure your order gets to you on time. In the Checkout page you'll see your item description, price and estimated shipping price. Ships Time. Most of the time the order leave our warehouse within 24 hours after you place your order. While Alpha Arsenal works hard to ship every order as quickly as possible, personalized, custom-configured, and more popular items may have longer Ship times. In rare cases, when we are unable to fulfill the order due to low product availability, we will notify by email of the new ship and delivery times. Items ship as they become available. Items shipped Standard via United States Postal Service deliver within 5 to 7 business days after shipping.

Privacy & Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.To find out more about or Privacy and Security policies please check out our "Privacy Policy" page.

Returns & Replacements There are a few important things to keep in mind when returning a product you purchased from the U.S.  Online Store: 

  • You have 30 calendar days to return an item from the date you purchesed it.
  • Only items that have been purchased directly from Alpha-Arsenal.com can be returned to  Alpha-Arsenal.com.  Alpha-Arsenal.com products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • You have to contact us to optaine the RMA # before sending the item back.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.